Refund Policy

AI Tarot sells monthly and annual digital subscriptions. Paid access begins after successful payment and subscriptions renew automatically until canceled. Features and usage limits are those shown for the selected plan at checkout.

You may cancel through the available billing controls or by contacting support. Cancellation stops the next automatic renewal; unless applicable law requires otherwise, it does not reverse the current charge and paid access normally remains available through the end of the current billing period.

Email support@aitarot.pro with your account email, payment date, amount and currency, payment provider, transaction or invoice identifier if available, and a brief explanation. Do not send full card or bank details. We may request additional records needed to verify the payment and issue.

We review each request individually. A refund or billing correction may be appropriate for a verified duplicate charge, a charge made after a timely cancellation because of our error, or a material technical failure that prevented access to the paid service and could not be resolved. Approval depends on the available evidence, applicable law, and payment-provider rules.

Because access to digital services begins immediately, completed or partially used billing periods are generally non-refundable and are not normally prorated. Forgetting to cancel, limited use, changed preferences, or dissatisfaction with the subjective nature of an AI-generated reading does not ordinarily qualify, unless applicable law provides otherwise.

If you believe a charge was unauthorized, contact us and your payment provider promptly. We may ask for information needed to secure the account and identify the transaction. Nothing in this policy limits any lawful right to dispute an unauthorized charge.

Payments and approved refunds may be processed by Stripe or Creem. Refund routing, currency conversion, bank posting, and provider procedures are controlled by the relevant provider and financial institution. Approved refunds are generally sent to the original payment method where possible.

Mandatory consumer-protection rights under the laws applicable to you take priority over this policy. Nothing here excludes or limits rights that cannot legally be waived.

Review and processing times vary with the facts, requested verification, and the payment provider or financial institution. We do not promise a fixed processing deadline. For cancellation or refund assistance, contact support@aitarot.pro.